Frequently Asked Questions

Clear answers for common questions

FAQ

Answers you may need before reaching out

Both. ISO City operates a physical assembly line in Fuheis, Jordan, producing 18 products across 7 categories. But as part of SFG Holding, it also functions as the technology hub of a group that delivers integrated solutions spanning education, cybersecurity, AI, and infrastructure. We manufacture hardware and deploy complete solutions.
SFG Holding is the parent group that owns and operates ISO City along with 15+ other entities across three sectors: Education, Cyber & AI, and Industrial. The group has been operating for over three decades, originally in infrastructure and IT services, now expanded into technology manufacturing and AI.
No. While our manufacturing is based in Jordan, we have operations in KSA, UAE, and Qatar. Our education network spans international markets including the US (Global ED USA). Silver Wolf operates as a Zain KSA MSSP partner. We are actively expanding into additional MENA markets.
We primarily serve institutional and enterprise buyers, not individual consumers. If you represent a government body, school, enterprise, or distribution company, contact us through the consultation form and we will connect you with the appropriate team.
Yes. Our assembly line can produce devices under your brand with custom configurations, packaging, and pre-loaded software. We support volumes from small institutional orders to large national deployments.
Our quality management is handled by MENA QUAL, which maintains standards across all group operations. Specific certifications vary by product category and target market. Contact us for detailed compliance information relevant to your procurement requirements.
Yes. We welcome serious prospects and institutional partners for facility visits at our Fuheis location. Contact us to arrange a visit and we will coordinate a tour that covers the areas most relevant to your interests.
Visit the contact page and complete the detailed consultation form. You will receive a confirmation within 1 business day and a substantive response within 3 business days. For general questions, use the standard contact form on the same page.

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